National Do Not Call Registry Information

The US Federal Trade Commission (FTC) opened the National Do Not Call Registry on June 27, 2003. This was done to comply with the Do-Not-Call Implementation Act. The registry gives U.S. Consumers an option to limit the number of telemarketing calls they receive to their residential phone lines. This registry does not apply to business lines. Telemarketers have up to 31 days from the date a number is registered to cease calling that number. Phone numbers only need to be registered once and will remain on the list permanently. Cell and fax numbers are not covered under the Do-Not-Call Implementation Act as FCC regulations prohibit telemarketers from calling a cellular phone number with an automatic dialer and sending unsolicited faxes.

Placing one's number on the National Do Not Call Registry will stop most, but not all, unsolicited calls.

The following are exceptions granted by existing laws and regulations.

  • A person may still receive calls from:

  • political organizations

  • charities

  • those conducting surveys

  • companies with which he or she has an existing business relationship for up to 18 months after his or her last purchase, payment, or delivery from it, unless person specifically asks the company not to call again

  • a company up to three months after submitting an application or inquiry to that company, unless the company is specifically asked not to call

  • bill collectors (either primary creditors or collection agencies)

To register your phone number with the FCC, please visit the Do Not Call Registry website.


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